SMS Terms of Service

These SMS Terms of Service govern text messages sent by INNOVAiTIV Solutions LLC ("INNOVAiTIV," "we," "us," or "our").

1. SMS Program

When you provide your telephone number and expressly opt in, you may receive text messages from INNOVAiTIV concerning:

• Responses to inquiries
• Consultation and appointment confirmations
• Appointment reminders
• Service and project updates
• Customer-support communications
• Requested follow-up
• Promotional messages when you have separately agreed to receive them

2. Consent

By opting in, you authorize INNOVAiTIV to send text messages to the number you provide. Messages may be sent using automated technology where permitted.

Consent to receive text messages is not a condition of purchasing any product or service.

The person opting in must be the subscriber or customary user of the provided telephone number and must have authority to provide consent.

3. Message Frequency

Message frequency varies depending on your inquiries, appointments, account activity, services, and communication preferences.

4. Charges

Message and data rates may apply. Your mobile carrier's terms and charges govern your telephone service.

INNOVAiTIV does not charge a separate fee for participating in the SMS program.

5. Opting Out

You may opt out at any time by replying:

STOP

After opting out, you may receive one confirmation message. We will not send additional SMS messages unless you opt in again or another legal basis permits the communication.

Other recognized opt-out words may also be processed where supported.

6. Help

For assistance, reply:

HELP

You can also contact:

Email: privacy@innovaitiv.com
Website: https://www.innovaitiv.com

7. Supported Delivery

Message delivery depends on your wireless carrier and network availability. Carriers are not responsible for delayed or undelivered messages.

Not all devices, networks, or carriers may support every message.

8. Privacy

Our handling of personal information is described in our Privacy Policy:

https://www.innovaitiv.com/privacy-policy

No mobile information will be shared with third parties or affiliates for their independent marketing or promotional purposes.

Information may be disclosed to subcontractors providing support services, such as customer service, communications infrastructure, or technical support.

Text-messaging originator opt-in information and consent will not be sold, rented, or shared with third parties for their own marketing purposes.

9. Updating Your Number

Notify us if you stop using or transfer the telephone number you provided. You are responsible for ensuring that the information supplied is accurate and current.

10. Changes or Termination

We may modify or discontinue the SMS program. Updated terms will be posted with a revised date.

Your continued participation after an update constitutes acceptance of the revised SMS Terms to the extent permitted by law.

11. Contact

INNOVAiTIV Solutions LLC
California, United States
Email: privacy@innovaitiv.com
Website: https://www.innovaitiv.com