Customer Reactivation — Managed AI Customer Operations Workflow

Step 1 of 6: Identify
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  1. 1Identify
  2. 2Customer Context
  3. 3Outreach
  4. 4Sent
  5. 5Re-Engaged
  6. 6Outcome
Scanning CRM for inactive customers eligible for outreach.
EC
Emma Carter
Customer since January 2025
Customer record found in CRM
Last visit: April 14, 2026
Inactive 126 days — exceeds 90-day threshold

This runs automatically across your customer base — no team member has to search for it.